Frequently Asked  Questions

Expectations, Structure, and Responsibility

 

❓ What is your role as a coach?

 

My role is to provide elite-level coaching that combines technical skill, mindset development, and long-term progression strategy. I deliver structured feedback, a proven process, and clear guidance based on experience and performance principles. I’m fully present and committed — but results require mutual responsibility.

 

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❓ Will you chase me to check in or remind me to show up?

 

No. I don’t chase riders. This is a professional program, not a casual club or drop-in arrangement. Once you’re on a program, you’re expected to take ownership of your attendance, communication, and progress. If you’re not showing up or going quiet, I assume you’re not in. Momentum is earned — not pushed.

 

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❓ What’s expected of me as a rider?

 

You’re expected to turn up consistently, stay open to coaching, follow the structure provided, and communicate proactively. If something needs adjusting or isn’t working, it’s your responsibility to raise it. I can only guide what I can see — silence or inconsistency breaks the process.

 

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❓ What if I’m struggling or something comes up?

 

I’m always open to communication and can work with most situations — but only if you let me know. I don’t assume what’s going on behind the scenes. It’s your responsibility to update me and request support. I won’t chase for updates, reschedules, or check-ins. This is a two-way commitment.

 

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❓ Can I pause or delay my program?

 

Programs are structured to work within a specific timeframe. I understand that unexpected things can happen, but unless a genuine reason is communicated in advance, missed sessions won’t be carried over indefinitely. Extensions may be offered at my discretion, but cannot be expected.

 

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❓ Are refunds available if I don’t complete the program?

 

No — refunds are not offered for partially completed programs. When you join, you are securing a limited space and access to my time, energy, and resources. That space is held for you, even if you don’t attend. It’s your responsibility to make use of it. I will always offer solutions and flexibility where reasonable, but programs are non-refundable.

 

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❓ What if I change my mind mid-program?

 

Commitment is everything. These programs are not for dabblers. If you’re unsure about your level of commitment, it’s best to wait until you’re fully ready. Once a program begins, the space and structure is yours — but what you do with it is entirely up to you.